FAQ

After hours service

Sydney Medical Service provide home visits by qualified doctors. Call Sydney Medical Service on 1300 466 347 or 8724 6300 or visit www.sydmed.com.au to organise a home visit from a doctor.

Home visits

East Sydney Doctors offers home visits for very ill patients or those with a disability. Appointments can be arranged directly with your doctor. Available to practice patients only.

Test results

We recommend that all patients make a follow up appointment to discuss the results of any tests including blood tests and X-rays.

Repeat prescriptions

If the consulting doctor agrees, prescriptions for regular medications can be obtained without booking an appointment. Repeat prescription requests must be made with 24 hours notice either in person, by phone or by letter. A $25.00 fee applies, which is not refunded under Medicare.

Medical certificates

An appointment to see a doctor must be made in order to be issued with a medical certificate - and we regret that certificates cannot be backdated.

Telephoning your doctor

Doctors are available to take calls unless they are in consultation with another patient, in which case your call will be returned as soon as possible.

Privacy and personal health information

All personal health information recorded by your doctor is safely stored and kept strictly confidential. Records are kept up to date and as accurate as possible.

Transferring your medical records to another practice requires your doctor to copy selected relevant material, so a charge may apply (in accordance with recommendations by the Royal Australian College of General Practitioners).

Reminder system

Our practice is committed to preventative care. Your doctor may seek your permission to be included on our reminder system. We may issue you with a reminder notice from time to time offering you preventive health services appropriate to your care. If you do not wish to be part of this system please let your doctor or our friendly reception team know.

Emergency care

If you are unwell please ring our reception and ask for an urgent appointment. Many of our doctors have appointments set aside for on the day appointments.

However in the case of an emergency always ring triple 000.

The nearest emergency department is at St Vincents Hospital, 390 Victoria St, Darlinghurst NSW 2010, telephone 8382 1111

East Sydney Doctors opening hours

Sunday 15-10-2017 1pm - 5pm
Monday 16-10-2017 8:00am - 7.00pm
Tuesday 17-10-2017 8:00am - 7.00pm
Wednesday 18-10-2017 8:00am - 7.00pm
Thursday 19-10-2017 8:00am - 7.00pm
Friday 20-10-2017 8:00am - 6.00pm
Saturday 21-10-2017 9.00am - 1.00 pm